Shipping Policy

Tracking and Shipping

All domestic orders include tracking.

All international orders include a customs number. This ensures the package departs safely out of the United States. It does not include tracking when it enters a different country. Eckhaus Latta is not responsible for international costs or customs duties.

After processing the order we will ship the product within 2­-4 business days.

It will take approximately 7­-14 days to arrive within the United States and 7­-21 days to arrive internationally.

ECKHAUS LATTA is not responsible for items once tracking declares them delivered.

 

Returns, Exchanges, Refunds

We accept returns for store credit only. Items must be unwashed and unworn.

We provide measurements to ensure that each customer orders their desirable size. We understand that pants, jeans, and shoes are difficult to buy online and will be as accommodating as possible. If a smaller or larger size is not available and you wish to return the product we will provide a full refund once the item has returned to us in Los Angeles, CA. Availability of all sizes is not guaranteed.

Return address: 5204 Fountain Avenue, Los Angeles, CA 90029
United States

If the item is no longer in stock we will notify you via e­mail and provide a full refund. All sale items are final.

Any other questions or concerns can be sent to: emma@eckhauslatta.com